What is Interlibrary Loan? What happens once I submit an ILL request? Who may request an ILL? Will I be charged for an ILL request? What types of materials can I request? What should I do before I submit a request? Can you get English translations of foreign language items? What should I expect if an item I request has the term 'abstract' in the source title? How many requests can I make at one time? How long does it take for an item to arrive? If I've requested a book, how will I know it has arrived and where do I pick it up? If I've requested an article, how will I know it has arrived and where do I pick it up? If I'm notified that my request has been unfilled, what does that mean? What happens if I lose or damage an item I've obtained through ILL? How do I renew an item I've obtained through ILL?